Messages from the Founder

01 Jun

The wait is over! Launching installs!

We've been pushing hard to get our subscription-based installs, and to do so we need the capital to cover the costs upfront so we can offer our subscription-based installations. While we still make good progress there and will be launching that in the very near future, we're not going to make our cash-purchase customers wait anymore! Watch for future news about our progress for subscribers, for now, here's how our cash install launch works! We're launching two new products in our online store, one for customers who hold an existing reservation, and one for new customers without a reservation: Reservation…

28 May

May Updates from CEO

By Fēnix PowerFēnix News, Messages from the Founder, News, Socialcovid-19, fixed storage, founder message, Installs

The home-stretch in a marathon is always difficult. You shift your strategy from keeping pace to focusing on every stride you make that gets you to that finish line. And after keeping pace for so long, new obstacles can start to feel like impossible mountains to climb. For Fēnix and our home-stretch to get to our long-overdue installations, we've had some surprise mountains rise up between us and the finish line. Covid-19 has thrown us some really challenging curve balls. The strain of the delays has taken a toll on our team, we lost our COO, and had to trim…

27 Apr

New Zealand’s Alert Level 3!

By Fēnix PowerFēnix News, Messages from the Founder

This isn't exactly Fēnix Power's own news, but in this global economy and the global Covid-19 pandemic, progress made on one side of our big blue marble has real impacts on the other side! One of the delays that we at Fēnix have been trying to work around, is that a business partner of ours, EVs Enhanced, an EV business out of Christchurch, New Zealand, has been in something of a hibernation mode during the pandemic. New Zealand placed restrictions on shipping such that only necessary items could be shipped, effectively placing EVs Enhanced on pause indefinitely. EVs Enhanced starts…

25 Apr

Questions today, Answers soon!

By Fēnix PowerMessages from the Founder, Social

Today I'm going through and compiling all of the questions from the Facebook AMA thread as well as the several dozen I received in response to my AMA email announcement in preparation for the AMA/Q&A video response for everyone. I hope to have the video completed and published tomorrow, we've been working on a few announcements that will also be included in the video, including when to expect our fixed-storage products to become available, and how soon Leaf installs will begin! We've decided to skip trying this as a live event this time, we found many of our customers, fans…

08 Apr

Covid, SBA and PPP Stimulus

By Fēnix PowerMessages from the Founder, Social

Hello Fēnix Power customers and fans, I know many of you are nervous about how this lockdown and virus economic shift will impact Fēnix Power and wondering if we'll make it through. I wanted to share that I've been working with our executive team, attorneys and accountant to evaluate all of the options available to us from the recently passed Payroll Protection Program in the CARES stimulus act. We've found two programs that we do qualify for, one through the Small Business Administration, and the PPP program itself through our business banking institution. We've submitted applications to both and are…

30 Mar

Covid-19, delays, and good news!

By Fēnix PowerFēnix News, Messages from the Founder, News, Social

An update from John Bysinger, Fēnix's CEO: Hello everyone, with the whole globe seemingly holding its collective breath for the moment, I wanted to personally share quite a few updates on related to the pandemic and a few other more exciting topics. There is quite a bit to read through here, consider it my part in providing exciting reading material for our followers self-isolating and going stir-crazy! First: Covid-19 I had hoped that we could begin installs without delays due to the global pandemic, however, it seems we were unable to work around the various restrictions and lockdowns we're all…

22 Mar

Taking responsibility

By Fēnix PowerMessages from the Founder, Social

Hello, I've been looking through our Facebook customer forum, and our support email system, and it looks like the employee we lost that was covering customer support dropped the ball much earlier than we thought. I should have personally been checking in here much more often and deeply apologize for the lack of responsiveness. As the CEO, everything about Fenix is on me, I take full responsibility for this failing and will personally take more time to ensure a better customer experience. We are getting close to installs, and I'm still pushing hard to get installs started within Q1, which…

14 Dec

Answers Tomorrow!

By Fēnix PowerFēnix News, Messages from the Founder, Social

Hello fans and customers, Tomorrow is a day I have been looking forward to for quite some time. As Founder & CEO of Fēnix Power, I have invested years working to solve some of the biggest obstacles to electric vehicle adoption. While I love the growth and energy we see today in electric vehicles, I believe there is still a better way. We're all aware of just how much the battery is center to the challenges that EVs face. The cost of cells raises the price of the cars above their ICE competitors, and as all of our Leaf owning…

08 Dec

All the answers you seek.

By Fēnix PowerFēnix News, Messages from the Founder, News, Social

A message from our CEO, John Bysinger: The three most common questions we get are: When are you starting customer installations?When will I get my installation?Are you going to be able to add more range?How much range can I add?My Leaf lost another bar, I'm getting nervous, are you close?When are you going to start installing in [customer home town]?Can I get into the beta testing group? I really want mine sooner! These are all great questions, and we know our answers haven't been as clear as they could be. Answers like "We're starting installs in early 2020." Or "We're…

01 Dec

400!!

By Fēnix PowerFēnix News, Messages from the Founder, News, Social

Actually, as of the writing of this post, we're at 402, and this is huge! Both for us and for our ability to raise capital to deliver on our commitment to all of you, our customers. When we started going after funding several years ago, we were told we needed to prove the market demand or no one would invest or lend us even a dime. So our goal for 2019 was to do exactly that, show proof that all of our research was right. One investor that has been a mentor of mine going on four years now gave…