Fēnix Power

17 Apr

650 Reservations!

By Fēnix PowerFēnix News

As we wait for all of the Covid-19 complications to pass, we're humbled that deposits continue despite all of the lockdowns. While we know there are literally thousands of Leafs out there that could potentially be Fēnix customers, 650 is still an amazing number. We're also still working through a backlog of questions and requests from our customers via email and other methods, bear with us, we'll get to each and every one of you. In the meantime, we hope all of you are safe and sound during this pandemic, please exercise the greatest care, we're hoping we all get…

08 Apr

Covid, SBA and PPP Stimulus

By Fēnix PowerMessages from the Founder, Social

Hello Fēnix Power customers and fans, I know many of you are nervous about how this lockdown and virus economic shift will impact Fēnix Power and wondering if we'll make it through. I wanted to share that I've been working with our executive team, attorneys and accountant to evaluate all of the options available to us from the recently passed Payroll Protection Program in the CARES stimulus act. We've found two programs that we do qualify for, one through the Small Business Administration, and the PPP program itself through our business banking institution. We've submitted applications to both and are…

07 Apr

Electric Cars are for Girls!

By Sarah BysingerFēnix News, From the desk of the Fēnix CPO, News, Social

Deep in the roots of Fēnix Power's origins is the drive to address many of the failings of the EV industry and the auto industry as a whole. We believe both the whole industry and yes, even the more progressive EV segment, is missing the target of what modern auto-owners' needs and expectations are. One of the obvious missing links that we're addressing is to solve the problem that auto manufacturers simply can't be bothered to support the cars they make after the warranty expires. This is evident in our chosen launch solution with the Nissan Leaf, it and its…

05 Apr

Nominate a great business to be a Fēnix partner!

By Fēnix PowerFēnix News

During the delays related to Covid-19 that are limiting our product partner businesses, we’re working hard to find installers all across North America. We may have to wait for our suppliers to be able to deliver, but again, Red means Go! So we’re continuing our search for installers so when it’s time to ship, we’re everywhere our customers are!If you know a great local business that you think we should reach out to, let us know by clicking the link below! Suggest a Fēnix Power Service Partner!

30 Mar

Covid-19, delays, and good news!

By Fēnix PowerFēnix News, Messages from the Founder, News, Social

An update from John Bysinger, Fēnix's CEO: Hello everyone, with the whole globe seemingly holding its collective breath for the moment, I wanted to personally share quite a few updates on related to the pandemic and a few other more exciting topics. There is quite a bit to read through here, consider it my part in providing exciting reading material for our followers self-isolating and going stir-crazy! First: Covid-19 I had hoped that we could begin installs without delays due to the global pandemic, however, it seems we were unable to work around the various restrictions and lockdowns we're all…

22 Mar

Taking responsibility

By Fēnix PowerMessages from the Founder, Social

Hello, I've been looking through our Facebook customer forum, and our support email system, and it looks like the employee we lost that was covering customer support dropped the ball much earlier than we thought. I should have personally been checking in here much more often and deeply apologize for the lack of responsiveness. As the CEO, everything about Fenix is on me, I take full responsibility for this failing and will personally take more time to ensure a better customer experience. We are getting close to installs, and I'm still pushing hard to get installs started within Q1, which…

20 Mar

Scavenger Hunt!

By Fēnix PowerFēnix News, News

We've just published a big update to our website, as part of this we've revised just about every page on our website. We found a few places where our content very much needed updating too, this update was really needed. We thought it would be a fun idea to hide a discount code somewhere on our website, it's a sneaky way for us to get everyone to come back and read what's new, as well as for us to give eager potential new customers an opportunity to SAVE 25%! So if you have not made a reservation yet but are…

19 Mar

Welcome to Vermilion

By Fēnix PowerFēnix News, Newsbrand, red, update, vermilion

As part of our website refresh today, we're transitioning to our primary Fēnix Power brand's color: Vermilion. We've deliberately chosen a bold, bright red to represent the Fēnix vision. The color's name comes from a painter's pigment that uses mercury sulfide to get this bright red tint. Often called Cinnabar, often found near past volcanic activity, the mineral's origin is within the heat of volcanic change. Fēnix Power Reborn And Fēnix is defined by change, we intend to change everything about energy storage in mobility, and along our path, we too have changed. We started as a venture seeking to…

18 Mar

Website Refresh later today!

By Fēnix PowerFēnix News, News

Now that we're getting closer to launching our affordable Battery as a Service option using the interim certified and guaranteed Nissan Leaf battery packs, we're going to launch a refresh of our website later today. We'll be updating our product listings with more information about how this interim solution works, preliminary pricing, including an often-requested cash purchase option for the interim battery packs, and how our subscription and performance guarantee will work. Our very dated FAQ will be completely revised with updated information about how this all works. And a few more new additions preparing our website for customer needs…

07 Mar

An alternate store option

By Fēnix PowerFēnix News, News

We have recently heard from a few customers who have been having difficulty reserving, but our e-commerce solution, WooCommerce, does not seem to be logging errors when this occurs. Since this is not the first time we have had customers experiencing payment issues on our website, we are opting to take advantage of our payment processor Square's built-in web store feature. If you find yourself experiencing troubles when you reserve, follow the link below for a much more reliable checkout experience. It also provides several other payment options we currently are unable to accept through our website that may prove…